Shipping methods and costs
The shipping cost is free of charge, if the cost of the order is over € 60.00. For orders up to € 60.00 the shipping costs are € 3.50. For remote areas there is a case of additional charge for which we will inform you by phone before sending the order.
Delivery time of the order
All our parcels are sent within Greece in collaboration with ACS Courier and with cooperating transport companies that deal with heavy and very heavy items. The average delivery time for northern Greece and the islands is 2 days, except from remote areas where the parcel can be delivered up to 4 days after shipment. For the rest of Greece the shipments are delivered the next day of the shipment.
Orders within the European Union are shipped via Elta. When sending the parcel, we will inform you by email about the shipment number of the parcel so that you can follow the delivery process. The average delivery time for orders within the European Union is about 10-20 days outside of Cyprus shipments where they are delivered within 10 days.
Pickup from the store
It is possible to receive the order from the store. In case you choose to pick up your order from the store you should know that your order will be available for 2 days and you can pick it up on the days and hours of operation of the physical store. In case you do not receive it, your order is automatically canceled. Payment of your order at the store upon receipt is not charged extra.
Our company is not responsible for any delays due to force majeure or events beyond its control. Indicatively and not restrictively, our company is not responsible for causes of delivery delays due to delays at customs, intermediate loading-unloading areas, strikes of means of transport or other strikes that affect the delivery of products to our company's warehouses by suppliers, etc. In case of any delay, our company will make every effort to contact you with the information you have provided, in order to inform you and consult with you about the new delivery or delivery of another product.
Failure to comply with the above will result, in addition to any sanctions, the termination of services without notice. Siklas.gr reserves the right to make changes to the content of the website and these terms without notice. Use of the Website is equivalent to accepting these terms.